Orders are usually dispatched within 1 to 2 working days*. Where we require (or you choose to send) an original prescription by post, please write your order number at the top of the prescription and send it to: Where should I send my original prescription to? The website will inform you if this is the case.

Please note that for some medication (eg Controlled Drugs) we need to be in receipt of the original valid prescription prior to dispatch, and so we will require you to post the original prescription to us. When emailing or faxing your prescription to us please write your order number at the top of the prescription to help us match it against your account. You can upload your prescription via the website as part of the checkout process or, if preferred you can email it to us at or fax it to 01522 692231. How can I send my prescription electronically to you? * For some medication (eg Controlled Drugs) we need to be in receipt of the original valid prescription prior to dispatch, and so we will require you to post the original prescription to us. Upload* or send your prescription to us as part of the checkout process. Add you prescription product(s) to your basketДЈ. For these products we require a legally valid veterinary prescription prior to dispensing and dispatching.Дў. Certain products are classified as Prescription Only Medicines.

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